About us
Cloudypow is at the forefront of stylishly solving the issue of charging multiple Apple devices. Since its establishment in 2023, the company follows the idea of "keeping life simple," making charging easier and promoting a minimalist lifestyle.
We offer wireless charging and magnetic technology to help users charge iPhone, Apple watch, Airpods and more.
How long will it take to get my orders?
All orders will be processed in 1-2 working days. After the order has been processed, you can receive the goods within 3-12 business days.Delivery details will be provided in your confirmation email.
How much dose shipping cost?
We offer WORLDWIDE FREE SHIPPING on orders over $59.
Otherwise, a flat rate of $5.90 will be added.
What delivery services do you use?
All orders are shipped from our offices in HongKong.
United States Shipping USPS Shipping (7-12 business days)
United Kingdom Shipping Royal Mail 24 (6-8 business days)
Canada Shipping Canada Post (3-10 business days)
Australia Shipping PFL Shipping (7-15 business days)
Europe Shipping 8-15 business days
Rest Of The World Shipping 7-15 business days
What is your return policy?
Our return policy allows for returns within 30 days of receiving the item. The item must be in the same condition as received, with tags and in its original packaging. A receipt or proof of purchase is required.You may contact us at cloudypow@gmail.com to start a return. Certain items, such as perishable goods and personalized items, cannot be returned. Refunds will be issued within 10 business days.
Can I change my submitted order?
You can cancel your order before the product is shipped. You will get a full refund immediately so as to create a new order.We can not change the order if the product is already shipped out.
Can I cancel my submitted order?
If you need to cancel your order please contact us before the product is shipped. You will get a full refund immediately after the cancellation.We can not cancel the order if the product is already shipped out.
The product is out-of-stock，when will it be available?
From time to time we may become out of stock of a certain product. If one of our products is out of stock, please feel free to contact us and we'll make sure to let you know when you will be able to order it again.
What is your contact info?
Our contact information is as follows:
- Email1: cloudypow@gmail.com
- Email2: hello@cloudypow.com
Any Question？
If there is no answer you want, you can contact us by email， we will reply your questions ASAP